E-Commerce Associate

Position Summary

VIDA Style is a curated luxury consignment boutique specializing in high-end, rare, and hard-to-find designer pieces — including vintage treasures. We are passionate about presenting fashion as an experience, from the moment a customer views an item online to the moment they unwrap it at home.

The E-Commerce Associate is responsible for creating an exceptional online shopping experience that reflects the quality, professionalism, and unique personality of VIDA STYLE. This role manages the photography, measurement, listing, merchandising, organization, and fulfillment of merchandise across our e-commerce platforms while ensuring accuracy, efficiency, and attention to detail.

The E-Commerce Associate plays an integral role in growing VIDA STYLE’s online business by presenting merchandise in a way that inspires customers to shop with confidence. This position requires excellent organizational skills, strong time management, sound judgment, and the ability to work independently while maintaining consistent communication with management.

Key Responsibilities

Photograph, measure, and accurately describe merchandise for online listings.

Create and publish listings on Shopify and other approved selling platforms according to VIDA STYLE standards.

Maintain an organized inventory system to ensure listed merchandise is easily located and fulfilled.

Pull, package, and ship online orders accurately and within established timeframes.

Monitor inventory to ensure online listings remain accurate and current.

Assist with pricing updates, promotional campaigns, and online merchandising initiatives.

Support social media content creation as assigned.

Maintain a clean, organized, and efficient e-commerce workspace.

Assist with additional operational projects and store needs as assigned by management.

Merchandising & Creative Responsibilities

The E-Commerce Associate serves as a curator of VIDA STYLE’s online collection. Every listing should be thoughtfully presented to maximize its appeal, accurately represent the item, and reflect the elevated shopping experience our customers expect.

Employees are expected to:

Publish a curated collection of online listings while maintaining VIDA STYLE’s standards for photography, measurements, descriptions, and accuracy.

Style and merchandise each item through thoughtful presentation, selecting the strongest photographs, highlighting notable features, and creating listings that encourage customer engagement and purchase.

Exercise sound judgment when determining the order in which merchandise is listed, prioritizing new arrivals, seasonal merchandise, luxury brands, trending styles, and items with the greatest sales potential.

Identify merchandise that may benefit from additional styling, photography, pricing review, or management input before being listed.

Collaborate with management regarding merchandise that may require an alternative selling strategy or additional review.

Continuously look for opportunities to improve the online shopping experience by organizing collections, identifying trends, and offering ideas that enhance merchandising and increase sales.

SEO and Content Marketing

The E-Commerce Associate should possess a basic to intermediate understanding of Search Engine Optimization (SEO) principles and their application to Shopify and online retail. This includes writing keyword-rich product titles and descriptions, utilizing relevant tags and metadata, optimizing images and alt text, and following SEO best practices to improve product visibility in search engines. The ideal candidate understands that every listing should be crafted not only to inform and inspire customers but also to maximize discoverability and drive organic traffic to the website.

Digital communications 

In addition to managing online listings, the E-Commerce Associate is responsible for showcasing newly listed merchandise across VIDA STYLE’s digital channels. This includes creating engaging Instagram Stories for each item listed, incorporating direct shopping links when available, and producing a daily Instagram Story recap highlighting the day’s featured merchandise. The position also supports the planning, creation, and distribution of VIDA STYLE’s digital marketing communications, including a recurring email newsletter using Constant Contact. Success in this role requires a strong understanding of visual merchandising, compelling product presentation, and digital storytelling that inspires customer engagement and drives online sales.

Work Environment

This position is performed primarily in VIDA STYLE’s dedicated e-commerce workspace. While the role offers a high degree of autonomy and independent decision-making throughout the day, employees are expected to consistently meet productivity standards, maintain open communication with management, and uphold VIDA STYLE’s quality expectations.

Success in this role requires self-motivation, sound judgment, personal accountability, and the ability to remain productive with minimal day-to-day direction while remaining receptive to coaching, feedback, and management oversight.

Qualifications

Bachelor's degree preferred; high school diploma is mandatory.

Strong organizational and time management skills

Excellent written communication and attention to detail

Ability to work independently while managing multiple priorities

Basic photography and computer skills; Shopify or other e-commerce experience preferred

Basic to intermediate experience/understanding of search optimization and growth

Appreciation for fashion, luxury brands, sustainability, and visual merchandising

Ability to lift and move merchandise as needed and remain active throughout the workday

Positive attitude, professionalism, adaptability, and willingness to learn

Commitment to providing an exceptional customer experience both online and in-store

Data discretion and confidentiality. Signing an NDA (non-disclosure agreement) is a mandatory condition of employment. 

July 2026